RMA Request

Sometimes things go wrong or you ordered the wrong thing and need to return some merchandise. Sometimes you may just need a little help setting things up. For that we suggest visiting our Tech Support page. On it you will find helpful videos, software downloads and a form to contact our tech support team directly.

Return Merchandise Authorization Request Form

Company Name

Name *

First

Last

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Phone *

Email *

Invoice Number *

Equipment to Return *

Serial Number (MANDATORY - will not process without a valid serial number) *

If "Other" Describe Below

Model *

What's the problem? *

NOTE: If you do not send with camera, we can not properly check all potential issues.

Please give us a call if you encounter any issues with sending either item, and we will assist you accordingly. 866-283-6003

Attention *

I understand that cameras must be returned with the supplied Pig-Tail / Breakout Cable

There will be a fee charged for all equipment where no problem is found.

By submitting this form I acknowledge full Terms & Conditions with a possible restocking fee of 20% - 25%.

63902

Return Merchandise Authorization Request Form

NOTE: If you do not send with camera, we can not properly check all potential issues.

201 N. Elm Street Kemp, Texas 75143

1-866-301-2288

(903) 498-8989 - fax

sales@rugged-cctv.com

Return Merchandise Authorization Request Form

NOTE: If you do not send with camera, we can not properly check all potential issues.

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